Frequently Asked Questions

How do I buy your vellies online?

katu-vellies-how-to-buy

Click Here to choose your vellies and purchase online.

 

Where else can I buy your vellies?

IN SOUTH AFRICA Johannesburg - Cocat Workwear Honeydew  

 

How do I pay for my order?

You can pay on this site with a Debit or Credit Card (Visa or Mastercard). We use Payfast to process the payment. They are SA's number one online payment process portal. Your presonal details are secure. All the big online shops use Payfast. More info here.

 

We also accept bank deposits into our account. Add items to your cart and  select the best option for you when you checkout. You will receive an invoice with our bank details if you select the bank deposit option.

How do I know my size?

We work with standard UK sizes. Take your standard UK size and order accordingly.

 

How do you deliver/ship my vellies?

There are various options, choose your preferred one on checkout:

1) Postnet: We can send your shoes to any Postnet branch anywhere in South Africa, this is the cheapest shipping option (3 - 5 working days) for R99. Postnet will phone you when it arrives at your branch!

2) Courier door-to-door: We can courier the shoes straight to your home or office anywhere in South Africa with FastWay Couriers (3 - 5 working days) for R170.

3) Self Pick-up: If you are in Johannesburg, collect them from COCAT WORKWEAR.Directions to the shop http://www.cocat.co.za

What happens if my vellies don't fit?

We work with standard UK sizes, but we cannot guarantee the fit because foot shapes are all different. If you need a different size, we will gladly exchange the vellies for you, but the courier cost will be for your account (payed by you).

How can I contact you?

If you would like to know anything we are more than eager to help you!

Email:info@katuvellies.com

Tel: 011 794 4664

Shoe Sizing Chart

Please note:  We can tell you how to measure your feet to get the right size, but not how the shoe will fit. We cannot guarantee the fit. We will exchange the vellies for another size if they don't fit, but courier costs will be for your account. 

 

Vellies Sizes