Katu Vellies Online. We do not have a physical shop. Online sales - Countrywide Shipping.

Frequently Asked Questions

How do I buy your vellies online?

Where else can I buy your vellies?

Currently we are only selling online. We have shipped over 3000 pairs of vellies in the last 3 years throughout South Africa. We are talking to independent re-sellers to stock our products. Have a shop? Let us know: info@katuvellies.com

More re-sellers will be added soon.

 

Who is your Courier?

We use Fastway couriers. They have a fantastic door-to-door service. You should get your package withing 3 to 5 working days... if not sooner. 

Visit http://www.fastway.co.za/ to track your order.

How do I pay for my order?

You can pay on this site with a Debit or Credit Card (Visa or Mastercard). We use Payfast to process the payment. They are SA's number one online payment process portal. Your personal details are secure. All the big online shops use Payfast. More info: https://www.payfast.co.za/what-is-payfast/

 

We also accept bank deposits into our bank account. Add items to your cart and select the best option for you when you checkout. You will receive an invoice with our bank details if you select the bank deposit option. Send your proof of payment to info@katuvellies.com

How do I know my size?

We work with standard UK sizes. Take your standard UK size and order accordingly.

 

What happens if my vellies don't fit?

We work with standard UK sizes, but we cannot guarantee the fit because foot shapes are all different. If you need a different size, we will gladly exchange the vellies for you, but the courier cost will be for your account (payed by you). Please make contact with us asap after purchase date. We will not exchange vellies if they were worn or after 15 days from purchase date.

Send vellies back to Postnet Trinity Villiage, Randpark Ridge.

How can I contact you?

If you would like to know anything we are more than eager to help you!

Email:info@katuvellies.com

Shoe Sizing Chart

Please note:  We can tell you how to measure your feet to get the right size, but not how the shoe will fit. We cannot guarantee the fit. We will exchange the vellies for another size if they don't fit, but courier costs will be for your account. 

 

Vellies Sizes